Dispute Management


Date : March 30-31, 2019 @ ZOHL Consultancy


Disputes are common in the construction industry. While some thrives in dispute resolutions, most are anxious and dreaded the experience. Is going to dispute that bad? How can you increase your chances of succeeding in disputes? It is crucial that contractors especially, make early and conscious effort to administer potential issues that will lead to dispute. As dispute may and will involve time and cost, getting a head start is probably the difference between making profit or losing in a project. Knowing how to prepare for construction dispute within the framework of project management will increase your chances of dispute resolution in your favor. DOWNLOAD BROCHURE/REGISTER


Identify and avoid causes for contractual claims and change orders.

  • Recognize the different types of claims and how to prevent and/
    or deal with each type.
  • Apply, through actual situations, the different approaches to
    claims handling including Alternative Dispute Resolution (ADR)
    and litigation.
  • Practice and discuss, through a project, all aspects of handling
    and resolving contractual claims and change orders.



  • Identify and explain to demonstrate their knowledge and understanding of the nature of conflict and the role of conflict in society and within organizations;
  • Understand and explain how disputes arise and different levels of conflict;
  • Identify and analyze the sources of conflict in a given situation and determine the most suitable dispute resolution method for dealing with it;
  • Demonstrate knowledge and understanding to distinguish different methods of resolving disputes including facilitative, advisory and determinative processes and understand the theoretical basis
    for the various approaches;
  • Identify and critically examine ethical issues facing dispute resolution professionals and others involved in dispute management;
  • Identify, practice and continue to develop and apply the interpersonal skills necessary for the successful resolution of disputes;
  • Demonstrate knowledge of, and be able to implement, and comply with, standards applicable to various dispute resolution processes.